Cisco Certification: Five Things To Do DURING Your CCNA Exam

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What’s the difference between Video Conferencing and Telepresence?

Telepresence picks up where video conferencing left off. Telepresence IS real time, full-high-definition, immersible sound and vision. Telepresence IS most importantly: the feeling of being “there” when you’re “here”. Telepresence is lifelike, video conferencing is not. Telepresence is that hi-line Mercedes AMG, video conferencing is a Ford Escort - Period.

Why Telepresence now?

Video conferencing has been around a while now but has always lacked the feeling we spoke about above. Jumpy computer screens, broken audio and poor lighting add to the impersonal touches of video conferencing (ie slow motion camcorder on top of your computer monitor). Finally, technology, bandwidth, vision and sound have all converged on video conferencing to create the telepresence experience. It’s about time! Crystal clear surround sound and real-time full-high-definition visual effects enhance the feeling of being there – thus telepresence. That nervous twitch, roll of the eyes, sniffle, tap of the foot – things you see when you’re present and sitting across a conference room table – things you don’t see or feel from video conferencing, but do with telepresence.

Today, what “real” uses are there for Telepresence?

There is no short answer even possible here. We’ll name a few, more like we’ll put your imagination to work. Imagine a single specialist doctor in Canada treating patients in Haiti via telepresence. Robots in space doing the actual work while the telepresence operator dons his telepresence helmet and gloves at his workstation in Texas. Meeting your Russian company vice president while you’re in the executive telepresence room at the office in Denver. Just a few…

What are “real” savings of Telepresence?

Your imagination still working on the last answer? Don’t let up yet! What carbon footprint? Don’t need that airplane ticket to go check on your staff in Russia now do you? What lost life in the Iraqi war? Unmanned drones and soldiers via telepresence. Military and combat cost savings? Immeasurable. Less travel costs, airline frustration, fuel, lost time, carbon emissions, etc. Those are tangible, real savings to name just a very limited few.

You starting to see what telepresence can do that video conferencing can’t? We hope you see what we’re seeing! Telepresence – its time has arrived!

Check out the video thread in Section 8 of the Telepresence Forum where you can watch some Telepresence YouTube videos! If a picture is worth a thousand words, a video must be worth a million!

Ride on the "Next Plane of Existence" TM

There are plenty of articles out there about how to prepare for the CCNA exam.  However, there are also things you can do to increase your chances of success on exam day during the most important part of the entire process -- the time that you're actually taking the test.

I've taken many a certification exam over the years, and helped many others prep for theirs.  Here are the five things you must do on exam day to maximize your efforts.

1.  Show up on time.  Yeah, I know everyone says that.  The testing center wants you there 30 minutes early.  So why do so many candidates show up late, or in a rush?  If you have a morning exam appointment, take the traffic into account.  If it's a part of town you don't normally drive in during rush hour, you might be surprised at how much traffic you have to go through.  Plan ahead.

2.  Use paper, not the pad.  Some testing centers have gotten into the habit of handing exam candidates a board that allegedly wipes clean, along with a marker that may or not be fine-pointed.  You do NOT want to be writing out charts for binary math questions, or coming up with quick network diagrams, with a dull magic marker.  It's also my experience that these boards do not wipe clean well at all, but they smear quite badly.

Ask the testing center employee to give you paper and a pen instead.  I haven't had one refuse me yet.  Remember, you're the customer.  It's your $100 - $300, depending on the exam. 

3.  Use the headphones.  Most candidates in the room with you understand that they should be quiet.  Sadly, not all of them do.  Smacking gum, mumbling to themselves (loud enough for you to hear, though), and other little noises can really get on your nerves in what is already a pressure situation.  In one particular testing center I use, the door to the testing room has one setting: "Slam". 

Luckily, that center also has a headset hanging at every testing station.  Call ahead to see if yours does.   Some centers have them but don't leave them at the testing stations.  Wearing headphones during the exam is a great way to increase your powers of concentration. They allow you to block out all noise and annoyances, and do what you came to do -- pass the exam.

4. Prepare for the "WHAT??" question.   No matter how well-prepared you are, there's going to be one question on any Cisco exam that just stuns you.   It might be off-topic, in your opinion; it may be a question that would take 20 of your remaining 25 questions to answer; it might be a question that you don't even know how to begin answering.  I have talked with CCNA candidates who got to such a question and were obviously so thrown off that they didn't do well on any of the remaining questions, either.

There is only one thing to do in this situation:  shrug it off.  Compare yourself to a major-league pitcher.  If he gives up a home run, he can't dwell on it; he's got to face another batter.  Cornerbacks in football face the same problem; if they give up a long TD pass, they can't spend the next 20 minutes thinking about it.  They have to shrug it off and be ready for the next play.

Don't worry about getting a perfect score on the exam.  Your concern is passing. If you get a question that seems ridiculous, unsolvable, or out of place, forget about it.  It's done.  Move on to the next question and nail it.

5.  Finish with a flourish.  Ten questions from the end of your exam, take a 15-to-30 second break.   You can't walk around the testing room, but you can stand and stretch.  By this point in the exam, candidates tend to be a little mentally tired.  Maybe you're still thinking about the "WHAT??" question.  Don't worry about the questions you've already answered -- they're done.   Take a deep breath, remember why you're there -- to pass this exam -- and sit back down and nail the last ten questions to the wall. 

Before you know it, your passing score appears on the screen!

Now on to the CCNP !   Keep studying !

Chris Bryant

CCIE #12933